Cancellation Policy

Cancellation Policy

We understand that life can be unpredictable, and plans can change. However, to provide the best service for all of our clients, we kindly ask that you adhere to the following cancellation policy.

24-Hour Cancellation Notice‍

To ensure we can accommodate all clients, we require at least 24 hours' notice if you need to cancel or reschedule your appointment. This notice allows us to offer your scheduled time to another client in need of an appointment. If you cancel less than 24 hours in advance, a $50 cancellation fee will be charged. If you do not show up for your appointment without prior notice, the same $50 fee will be applied.

Late Arrivals‍

We recommend arriving at least 10 minutes before your scheduled appointment time to ensure we can start promptly. If you arrive late, your treatment may need to be shortened to stay on schedule for other clients. Please note that the full service fee will still apply, even if the session is shortened.

Rescheduling Appointments‍

If you need to reschedule your appointment, we ask that you do so at least 24 hours in advance to avoid cancellation fees. We will be happy to assist you in finding a new time that works with your schedule.

Emergency Situations‍

We understand that emergencies can arise, and we encourage you to reach out to us as soon as possible if something unexpected prevents you from attending your appointment. While we will make every effort to accommodate you, please note that the cancellation fee may still apply depending on the situation.

Why We Have This Policy‍

This policy is in place to help us manage our schedule and to ensure that we are able to serve all clients effectively. Last-minute cancellations and no-shows can significantly disrupt our schedule and prevent us from providing the best care to others. We greatly appreciate your understanding and cooperation in helping us maintain an efficient, professional environment.

If you have any questions or need further clarification, please don’t hesitate to contact us.